National Development has been managing property in the Greater Boston area for over 30 years.

National Development has over 30 years of property management experience in the Greater Boston area. Our approach is deeply rooted in our knowledge and passion for every neighborhood in our portfolio. Our marketing approach is proactive and data driven, with a strong focus on social media campaigns, digital-marketing strategy, print media, and brand management. We use the latest in leasing and revenue management systems to optimally position each of our unique properties in the ever-evolving market.  Over 100 dedicated professionals make up ND Communities corporate and on-site teams and together we manage over 2,000 apartment homes.  Our staff provides the following services on an on-going basis:

MARKETING

  • Digital marketing strategy and implementation including paid-advertising campaigns, SEO initiatives, internet listing services, and social media management
  • A strong visual branding campaign with print material, signage, and digital design
  • A continued community relations campaign including both resident and community events, a comprehensive Preferred Employer Program, and ongoing community outreach

LEASING/CUSTOMER SERVICE

  • A dedicated and well-trained leasing team and Property Manager
  • Full adherence to all Fair Housing Regulations
  • Affordability requirement compliance
  • Paperless leasing and renewal process
  • Referral program management
  • Lease renewal and expiration management
  • Ongoing resident communication, monthly newsletters, blogs, etc.

PROPERTY MANAGEMENT AND MAINTENANCE

  • Common area upgrades for property repositioning
  • In unit renovations and upgrades
  • Site and landscape improvements
  • Ongoing preventive maintenance programs
  • 24/7 availability for resident maintenance issues
  • On-line maintenance requests and tracking

FINANCIAL

  • Local Accounting group
  • Annual preparation of fiscal or calendar year budget
  • Routine reforecast of budget based on actual and expected revenues/expenses
  • Monthly expense and income reports to ownership
  • Routine, scheduled calls with Asset Management/Ownership to report on leasing progress and financial results
  • Weekly surveys of market competitors to ensure competitive unit pricing