The Opportunity:

National Development (ND) is seeking an Assistant Property Manager in Boston, MA. The ideal candidate will be able to work independently and be able to multitask and problem-solve. This role must be capable of managing multiple tasks and responsibilities, with a focus on superior tenant and building customer service, which requires excellent written and verbal communication skills.

Please note: This position is 40 hours per week and in person / office 5 days per week.

As an Assistant Property Manager, your primary responsibilities include:

• Provide excellent tenant service. Respond to tenant requests/problems promptly and courteously, and monitor/follow up with work orders directed to vendors or maintenance staff. Follow up with the tenant to ensure a satisfactory resolution of the issue. Ensure that there is always 24-hour emergency coverage for the property.
• Oversee all vendors and personnel working at the property to maintain a high standard of performance in accordance with the terms of contracts and the expectations of the owners and tenants.
• Manage onsite personnel, including maintenance mechanic, day porter, and security services.
• Ensure that all contractors working at the properties have current insurance certificates on file, meeting the minimum requirements specified in the management agreements.
• Conduct regular inspections of the property and tenant spaces to ensure compliance with leases, compliance with life safety policies, and the proper upkeep of the property.
• Assist with tenant and owner requests for signage and ensure compliance with zoning law and lease provisions.
• Assist with preparing and presenting the annual operating budget to ownership, including gathering information such as quotes, energy consumption records, market data, etc., that will be needed in compiling the budget.
• Review, approve, and properly code all invoices for the property.
• Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy.
• Assist in reviewing the property’s monthly financial results and reporting variances and activity to ownership.
• Assist accounting in preparing year-end CAM and RETX reconciliations in a timely and accurate manner.
• Monitor and report on accounts receivables on a re-occurring basis.  Assist in collection efforts in accordance with company and management agreement policies.
• Oversee the percentage sales collection process, including but not limited to, collecting monthly sales information from the retail tenants, reporting the monthly sales to ownership and other required parties, generating percentage rent invoices for retail tenants that have exceeded their breakpoint.
• Assist Senior Property Manager and Chief Engineer in the timely collection of the monthly utility data from the retail tenants to meet the Energy Star Portfolio Manager data entry timeline.
• Assist with bidding and coordinating tenant improvement, planned repair and maintenance and capital improvement projects.
• Assist the Senior Property Manager with organizing the construction and capital projects, including, but not limited to, preparing Agreements with contractors, organizing the capital and construction folders, monitoring jobs in the construction management system, generating invoices for the construction management fees, and monitoring the CM fees tracking sheet.
• Assist with reviewing and updating the Tenant Handbook, Building Rules and Regulations and Emergency Response Training Presentation.
• Assist with administering tenant move-ins and move-outs, including overseeing the new Tenant pre-move-in checklist and vacating tenant move-out checklist, reviewing and communicating yield-up provisions, and conducting final inspections.
• Monitor and track the monthly occupancy and vacancy reports and report updates to the cleaning company.
• Review master floor plans, stacking plans and VTS leasing report monthly to ensure all information is up to date.
• Work with the Senior Property Manager to strategize on tenant events to engage tenant participation.
• Assist the Senior Property Manager in furthering ESG and sustainability efforts.
• Assist the leasing team in maximizing their efforts to market the property to prospective tenants. Ensure all vacant spaces are in “showable” condition.
• Assist Senior Property Manager with overseeing Tenant Surveys (i.e., Kingsley survey).

You Create Value by:

• Being dedicated to our Tenants and Owners – working to exceed their expectations, resolve any building-related issues, and strive to create extraordinary experiences.
• Being dedicated to ND – proactively manage issues, maintain a positive attitude and proudly represent ND’s professionalism and our culture of sustainability and corporate social responsibility.
• Being dedicated to your team – you roll up your sleeves and assist team members—no job is “below your pay grade.”

What You Bring to Us:

• 3-5 years of experience in commercial real estate
• Bachelor’s degree preferred
• Working knowledge in the field of property management and/or real estate preferred
• Budgeting and financial reporting experience a plus
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Self-motivated, independent individual desired
• Client service oriented attitude
• Outstanding communication skills, both written and verbal
• Desire to pursue career in commercial real estate industry
• Experience in Yardi a plus

What We Bring to You:

National Development offers a wide range of insurance options, programs and benefits that let you and your family be healthy and plan for the future. Including:

• Comprehensive and affordable health plans
• Life insurance
• Employee wellness incentives
• Company-matched 401K

We want our team members to be happy and healthy, both personally and professionally. Our benefits take into consideration everything from career development to family matters, health, and wellness.

National Development is proudly an Equal Opportunity Employer.

The Opportunity:

National Development is looking for a full-time Leasing Consultant at Peninsula Apartments in Boston, MA. The ideal candidate will bring a passion for people, apartment living, and creating a sense of community among residents and team members. As a member of our leasing team, you will instill a sense of National Development pride in everyone that you interact with.

As a Leasing Consultant, your primary responsibilities include:

• Corresponding with prospective residents – establishing a good rapport, setting up appointments, touring the community, and taking them through the leasing and move-in process, all while showcasing exemplary customer service and sales skills
• Administrative tasks such as lease generation, resident file preparation and maintenance, and resident correspondence
• Preparing weekly leasing reports
• Participate in the planning and execution of resident events
• Maintaining social media presence, working with the internal marketing team to create and post content
• Cultivating and maintaining strong, loyal relationships with residents, offering a first-class resident experience and helping to maintain a strong sense of community

You Create Value by:

• Being dedicated to our residents – working to exceed their expectations, resolve any community-related issues, and strive to create extraordinary experiences
• Being dedicated to National Development – striving to exceed leasing goals, reduce turnover, maintain a positive reputation (both online and anecdotally), and proudly represent National Development’s professionalism and values
• Being dedicated to your team – you roll up your sleeves and assist team members—no job is “below your pay grade”

What You Bring to Us:

• Experience in the property management, hospitality or retail industries
• Experience with industry software (YARDI)
• Familiarity with social media channels (Facebook, Twitter, Instagram)
• Experience with a Revenue Management software platform (YieldStar preferred)
• Willingness to jump in, learning new tasks and systems
• Outstanding communication skills, both written and verbal

What We Bring You:

National Development offers a wide range of insurance options, programs and benefits that let you and your family be healthy and plan for the future. Including:

• Comprehensive and affordable health plans
• Life insurance
• Employee wellness incentives
• Company-matched 401K

We want our team members to be happy and healthy, both personally and professionally. Our benefits take into consideration everything from career development to family matters and health and wellness.

National Development is proudly an Equal Opportunity Employer.

The Opportunity:

National Development is looking for a full-time Leasing Consultant for Oriole Landing Apartments in Lincoln, MA. The ideal candidate will bring a passion for people, apartment living, and creating a sense of community among residents and team members. As a member of our leasing team, you will instill a sense of National Development pride in everyone that they interact with.

As a Leasing Consultant, your primary responsibilities include:

• Corresponding with prospective residents – establishing a good rapport, setting up appointments, touring the community, and taking them through the leasing and move-in process, all while showcasing exemplary customer service and sales skills
• Administrative tasks such as lease generation, resident file preparation and maintenance, and resident correspondence
• Preparing weekly leasing reports
• Participate in the planning and execution of resident events
• Maintaining social media presence, working with the internal marketing team to create and post content
• Cultivating and maintaining strong, loyal relationships with residents, offering a first-class resident experience and helping to maintain a strong sense of community

You Create Value by:

• Being dedication to our residents – working to exceed their expectations, resolve any community-related issues, and strive to create extraordinary experience
• Being dedicated to National Development – striving to exceed leasing goals, reduce turnover, maintain a positive reputation (both online and anecdotally), and proudly represent National Development’s professionalism and values
• Being dedicated to your team – you roll up your sleeves and assist team members—no job is “below your pay grade”

What You Bring to Us:

• Experience in the property management, hospitality or retail industries
• Experience with industry software (YARDI)
• Familiarity with social media channels (Facebook, Twitter, Instagram)
• Experience with a Revenue Management software platform (YieldStar preferred)
• Willingness to jump in, learning new tasks and systems
• Outstanding communication skills, both written and verbal

What We Bring You:

National Development offers a wide range of insurance options, programs and benefits that let you and your family be healthy and plan for the future. Including:

• Comprehensive and affordable health plans
• Life insurance
• Employee wellness incentives
• Company-matched 401K

We want our team members to be happy and healthy, both personally and professionally. Our benefits take into consideration everything from career development to family matters and health and wellness.

National Development is proudly an Equal Opportunity Employer.

The Opportunity:

National Development is looking for a full-time Maintenance Technician at the E3 / Green District Apartments, our apartment community located in Allston, MA. The ideal candidate must be skilled in all areas of general maintenance and must be able to perform physical maintenance operations of the property.

As a Maintenance Technician, your primary responsibilities include:

• Perform work orders in a timely manner and communicate the status of the work order to residents and the management office
• Reliably handle emergency situations. Routine on-call is required
• Take initiative to maintain the interior and exterior physical condition of the property in a professional manner
• Assist Maintenance Manager in the performance of all maintenance duties

You Create Value by:

• Being dedicated to our residents – working to exceed their expectations and going above and beyond to resolve any maintenance-related issues
• Being dedicated to National Development – always taking initiative and striving to exceed expectations
• Being a team player – you roll up your sleeves and assist team members—no job is “above or below your pay grade”

What You Bring to Us:

• Experience in property management (preferably residential)
• Skilled in all areas of maintenance and mechanical aptitude to make required repairs
• Good working knowledge of power and hand tools
• Willingness to jump in, learning new tasks and systems
• Communication skills, both written and verbal English

What We Bring You:

National Development offers a wide range of insurance options, programs and benefits that let you and your family be healthy and plan for the future. Including:

• Comprehensive and affordable health plans
• Life insurance
• Employee wellness incentives
• Company-matched 401K

We want our team members to be happy and healthy, both personally and professionally. Our benefits take into consideration everything from career development to family matters and health and wellness.

National Development is proudly an Equal Opportunity Employer.

National Development is looking for a full-time Multi-Site Leasing Consultant for two communities located in Cambridge and Lincoln, MA. The ideal candidate will bring a passion for people, apartment living, and creating a sense of community and camaraderie among residents and team members.

As a Multi-Site Leasing Consultant, your primary responsibilities include:

• Corresponding with prospective residents – establishing a good rapport, setting up appointments, touring the community, and taking them through the leasing and move-in process, all while showcasing exemplary customer service and sales skills
• Administrative tasks such as lease generation and resident file preparation and maintenance
• Preparing weekly leasing reports
• Participating in the planning and execution of resident events
• Maintaining social media presence, working with the internal marketing team to create and post content
• Cultivating and maintaining strong loyal relationships with residents, offering a first-class resident experience and helping to maintain a strong sense of community

You Create Value by:

• Being dedicated to our residents – working to exceed their expectations, resolve any community-related issues, and strive to create extraordinary experiences
• Being dedicated to National Development – striving to exceed leasing goals, reducing turnover, maintaining a positive reputation (both online and anecdotally), and proudly representing National Development’s professionalism and values
• Being dedicated to your team – you roll up your sleeves and assist team members—no job is “below your pay grade”

Preference Given to Candidate with:

• 2+ year experience in the property management with preference in multi-site management
• Experience with industry software (YARDI)
• Familiarity with social media channels (Facebook, Twitter, Instagram)
• Experience with a Revenue Management software platform (YieldStar preferred)
• Willingness to jump in, learning new tasks and systems
• Outstanding communication skills, both written and verbal

National Development is proudly an Equal Opportunity Employer.

The Opportunity:

National Development is looking for a full-time Maintenance Technician at Ink Block, our luxury apartment community located in the South End of Boston. The ideal candidate must be skilled in all areas of general maintenance and must be able to perform physical maintenance operations of the property.

As a Maintenance Technician, your primary responsibilities include:

• Maintain the interior and exterior physical condition of the assigned property in a professional manner
• Assist in the performance of all maintenance duties including service requests and apartment turnover functions
• Regularly care for buildings and grounds as needed
• Reliably handle emergency situations

You Create Value by:

• Being dedicated to our residents – working to exceed their expectations, resolve any maintenance-related issues, perform work orders in a timely manner, and maintain the property to National Development’s high standards
• Being dedicated to National Development – striving to exceed expectations, always being a team player, and persisting until the job is done.
• Being dedicated to your team – you roll up your sleeves and assist team members—no job is “above/below your pay grade”

What You Bring to Us:

• Experience in property maintenance (preferably residential) including Appliance Repair, Electrical, Plumbing, HVAC, Painting, etc.
• Willingness to jump in, learning new tasks and systems
• Excellent communication skills, both written and verbal

What We Bring You:
National Development offers a wide range of insurance options, programs and benefits that let you and your family be healthy and plan for the future. Including:

• Comprehensive and affordable health plans
• Life insurance
• Employee wellness incentives
• Company-matched 401K

We want our team members to be happy and healthy, both personally and professionally. Our benefits take into consideration everything from career development to family matters and health and wellness.

National Development is proudly an Equal Opportunity Employer.

Apply Now.